Suppliers who have a complaint regarding the tender process should raise concerns as early as possible with the contact officer nominated in the tender, in accordance with any dispute resolution processes outlined in the tender documentation.

The Supplier Complaints Schedule details the manner in which a complaint should be managed by public authorities.

As a supplier, you have a number of rights, including the right to equal opportunity, fair and professional evaluation of your bids, along timely communication from public authorities.

Suppliers should endeavour to resolve any concerns with the public authority managing the procurement before lodging a complaint with the Procurement Review Committee.